Terms of Use

These Terms of Use explain the rules for using Interior Painting & Wall Finishing, available at https://1189.neurogena.net. The site publishes general information and editorial material about interior painting and wall finishing for a United Kingdom audience. Please read these terms before using the site or sending any information through a project form.

Last updated: 24 September 2026

1. Who operates the site and acceptance of these terms

Interior Painting & Wall Finishing operates this website as an informational resource. References in these terms to “we”, “us” and “our” mean Interior Painting & Wall Finishing; references to “you” mean anyone who visits, reads or otherwise uses the site.

By accessing or using the site, you agree to be bound by these Terms of Use. If you do not agree, you should not use the site or submit project notes through it. These terms apply alongside any notice, policy or instruction displayed on the relevant part of the site. Where another notice applies to a particular feature, it applies in addition to these terms unless it expressly says otherwise.

The site is directed at users in the United Kingdom. It is not intended to create a legal, professional, technical or safety relationship with any visitor. Information on the site should be considered in the context of the condition of a particular room, surface and property.

2. Eligibility and permitted use

You may use the site for lawful, personal and non-commercial information purposes. You may read, print or save a reasonable copy of pages for your own reference, provided that you keep all copyright, trade mark and other proprietary notices intact. You must use the site in a way that respects other people, the site’s technical operation and these terms.

If you use the site on behalf of an organisation, you confirm that you have authority to accept these terms for that organisation. If you are under the age at which you can form a binding agreement under applicable law, please use the site with the involvement of a parent or legal guardian. The project form should not be used to provide information about another person unless you have a proper reason and authority to do so.

You are responsible for ensuring that your use of the site is lawful where you access it. The content is written for a United Kingdom context and may not reflect rules, standards, products or conditions elsewhere.

3. Prohibited conduct

You must not misuse the site. In particular, you must not attempt to interfere with its security, availability or normal operation; introduce malicious code; probe, scan or test a vulnerability without permission; or attempt to gain access to an area, account or system that is not publicly available to you.

You must not use automated tools to collect, copy, index or extract content at a volume or frequency that disrupts the site, bypasses technical restrictions or substitutes for ordinary browsing. You must not reproduce substantial parts of the site in a database, publication, competing resource or other collection without prior permission, except where applicable law permits this.

You must not submit unlawful, misleading, threatening, abusive, discriminatory, defamatory, obscene or otherwise inappropriate material. You must not impersonate another person, misrepresent your connection with any person or organisation, submit unsolicited promotional material, or use the site to infringe privacy, confidentiality, intellectual-property or other rights.

4. Project form notes and user-submitted information

The site may provide a project form through which visitors can send notes about an interior, its surfaces or related questions. There are no user account facilities on the site. A submission does not create a contract, reservation, appointment, duty to respond or ongoing relationship.

Please provide only information that is relevant to your enquiry and that you are entitled to provide. Do not include special category personal data, information that could put anyone at risk, confidential access details, financial information, or material belonging to another person unless you have clear authority to share it. Do not assume that a form is suitable for urgent, sensitive or safety-critical communications.

You retain ownership of the material you submit. By sending it, you give Interior Painting & Wall Finishing a limited, non-exclusive permission to receive, review, store and use it only as reasonably necessary to consider and handle the subject of your message, maintain the site’s records, protect the site and comply with applicable law. This permission ends when the information is no longer needed for those purposes, subject to any legal requirement to retain it.

We may decline to act on, remove from our systems, or take no action in relation to a submission where it appears unlawful, unsafe, abusive, irrelevant, technically unusable or inconsistent with these terms. We do not undertake to publish, use or respond to any submission.

5. Privacy, data protection and electronic communications

Where information submitted through the site identifies, or can identify, a living person, it may be personal data. The handling of such information is subject to applicable data-protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018. Any use of cookies or similar technologies is also subject to the Privacy and Electronic Communications Regulations 2003 where applicable.

These terms do not replace any privacy information made available on the site. The information provided at the point where personal data is collected should explain the relevant purposes and choices. If a feature requires consent under applicable law, use of that feature should not be treated as consent unless a clear, valid choice has been requested and recorded. You should avoid including unnecessary personal information in free-text project notes.

Data-protection rights depend on the circumstances and may include rights of access, correction, erasure, restriction, objection and data portability. Requests or questions concerning personal information can be raised using the telephone or postal contact details in section 13. Nothing in these terms limits rights that cannot lawfully be limited.

6. Intellectual property and limited permission to use content

Unless a page states otherwise, the text, layout, design, selection and arrangement of material on the site are protected by copyright, trade mark and other intellectual-property laws. Rights in third-party material remain with the relevant rights holder. The appearance of a name, logo or reference on the site does not grant a right to use it.

Subject to these terms, Interior Painting & Wall Finishing gives you a limited, revocable, non-transferable and non-exclusive permission to access and view the site for personal, non-commercial reference. This permission does not allow you to alter content, remove notices, present site material as your own, use it to train or operate an automated content system, or exploit it beyond what applicable law permits.

If you believe material on the site infringes your rights, please provide sufficient details by telephone or post for the concern to be understood and considered. This may include the location of the material, the right said to be affected and a way to identify the claimant. We may request further information where reasonably necessary.

7. Third-party material and external destinations

The site may, from time to time, refer to or direct users towards material operated by third parties. Such material is outside the control of Interior Painting & Wall Finishing. A reference does not mean that we endorse, approve, verify, monitor or guarantee the third party, its content, its availability or its practices.

When you leave the site or rely on third-party material, you do so under the terms and privacy information that apply to that third party. You should make your own assessment of whether information from an external source is suitable for your circumstances. We are not responsible for loss or harm arising from third-party content or a third party’s actions, except where responsibility cannot lawfully be excluded.

8. Availability, updates and suspension

We aim to make the site useful and reasonably accessible, but do not promise that it will always be available, uninterrupted, secure, error-free or compatible with every device, browser or connection. Maintenance, technical issues, security events, changes in content or circumstances outside our reasonable control may affect access.

We may update, correct, withdraw, reorganise or discontinue any part of the site at any time. We may also restrict or suspend access where reasonably necessary to protect users, investigate misuse, maintain security, comply with law or preserve the operation of the site. We are not obliged to keep any particular page or feature available.

You should keep your own copy of information that matters to you and should not rely on the site as the sole location for important records. We may make factual corrections without prior notice where content has become incomplete, inaccurate or unclear.

9. Informational content and important disclaimers

The site provides general information about interior painting and wall finishing. It is not a substitute for a property inspection, a risk assessment, manufacturer instructions, professional advice or advice tailored to a particular building, surface, material or health circumstance. Conditions can differ significantly between properties, including moisture, ventilation, previous coatings, structural movement and the presence of hazardous materials.

Before undertaking practical work, consider whether there are relevant health and safety requirements, product instructions, building requirements or specialist risks. In particular, older finishes, damaged surfaces, damp, mould, unstable plaster and other hidden conditions may require careful assessment. Do not rely on general content as confirmation that a method is safe or suitable for a specific situation.

We take reasonable care in preparing material, but do not represent that every page is complete, current or suitable for every purpose. Content may be updated as practices and information change. Nothing in these terms excludes or restricts any right or protection that applies to you under mandatory law.

10. Limitation of liability

To the fullest extent permitted by law, Interior Painting & Wall Finishing will not be liable for loss or damage arising from reliance on general site content, inability to access the site, technical interruption, unauthorised interference, third-party material, or a decision made using information on the site. This limitation applies only where it is fair, reasonable and legally effective in the circumstances.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Nothing in these terms is intended to remove mandatory rights available under applicable law. If a limitation is not permitted in a particular case, it will apply only to the maximum extent permitted by law.

11. Responsibility for misuse and indemnity

You remain responsible for your use of the site and for the accuracy and lawfulness of information you submit. Where your intentional or negligent breach of these terms, or your unlawful submission, directly causes Interior Painting & Wall Finishing to face a third-party claim or liability, you may be responsible for the consequences to the extent permitted by law. This does not create a broader obligation than the law allows and does not apply where the relevant issue was caused by our own wrongdoing.

We will not seek to rely on this section in a manner that is unfair, disproportionate or inconsistent with mandatory legal protections. Users should not submit content that could expose another person’s private information, rights or safety to risk.

12. Governing law, courts and statutory rights

These terms and any non-contractual dispute or claim arising from them or the use of the site are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rule that gives a user the right to bring proceedings in another court.

If you are a consumer, this choice of law and jurisdiction does not deprive you of protections that cannot be excluded by the law of the country where you are habitually resident. Any consumer dispute rights available under mandatory law remain unaffected. Nothing in these terms requires a consumer to give up a right that cannot lawfully be waived.

13. Changes, severability, waiver and contact

We may revise these Terms of Use when the site, applicable law or our operating practices change. The current version will be published on this page with its updated date. Your continued use of the site after a revision takes effect means that you accept the revised terms, except where applicable law requires a different approach. You should check this page periodically if you continue to use the site.

If any provision of these terms is held to be unlawful, invalid or unenforceable, that provision will be interpreted or adjusted only to the minimum extent necessary, and the remaining provisions will continue in effect. A failure or delay in enforcing a provision is not a waiver of that provision or any other right. These terms do not create rights enforceable by a person who is not a party to them, except where the Contracts (Rights of Third Parties) Act 1999 or another applicable law provides otherwise.

For questions, concerns or notices about these terms, contact Interior Painting & Wall Finishing by telephone on +44 20 8050 4086 or by post at 41 Coniston Court, Kendal St, London W2 2AN, United Kingdom.